How to Shop in DH-Gate?
· Click on color / size / design of item you like - \\ u003e Add to Cart - \\ u003e Make payment - \\ u003e Wait for payment to go through system - \\ u003e when you receive an email from Freedom Room, means we have received your order, so you can sit back and wait for your goodies now!
Bulk purchase?
· If you require a large number of items, please send us an email for enquiry. We will quote you a best price !!
Payment
· Accepts most major credit cards.
· To protect your interest, payment will be held in DH-gate, which will only be released after you have received your order with satisfaction.
Shipping
· Free shipping by China Post Air Mail under 2kg. We will give out tracking number to customers within 3-7 business days to allow tracking.
· Different countries have different length of time for delivery. If you are uncertain, feel free to leave a message. The system provides an average guideline for period of time for delivery for your reference.
Return Policy
· We will make sure all items are in good condition before sending. However, returns are accepted if items are not as described or is defective.
· Buyers are to check item within 24 hours and notify seller within 48hours of receiving.
· Items must be returned in original condition, in order to qualify for refund or exchange of goods.
· Buyers are responsible for return shipping.
· Shipping fees and insurance are non-refundable.
· Buyers can request for full refund, or arrange with sellers to keep the product and ask for partial refund in the above situation.
Feedback
· We value every customers' feedback, so if you are satisfied with our product and service, please give us a positive feedback and leave 5 stars :)
· However, if you are unhappy for any reason, please do not hesitate to contact us. Please trust us to settle the problems with u.
· All Emails will be answered within 24 hours.
· Thank you for your understanding.
Enjoy your shopping and happy everyday!
